Meet our amazing support team
In a real estate company, the admin team handles crucial tasks like managing paperwork, scheduling, and ensuring legal compliance. They act as a key link between agents, clients, and other parties, streamlining communications and operations. This allows agents to focus more on selling homes, with fewer administrative burdens.
AREA LEADER
PREFERRED VENDORS
Richelle MARIANO
Chief Admin Officer
Serving for over six years. She skillfully manages all administrative departments, ensuring efficient operations. Richelle meticulously oversees contracts and deals initiated by transaction coordinators, manages under contracts, and supervises key ISA reporting and the Dotloop platform. She also coordinates social media projects. Embodying discipline and integrity, her dedication ensures MVT—a highly successful, multi-million dollar producing team—consistently delivers outstanding and dependable results.
EXECUTIVE OFFICERS
CAO EXECUTIVE OFFICER: Provides direct support to the Chief Admin Officer
D.G EXECUTIVE OFFICER: Provides direct support to the Director of Growth
COO EXECUTIVE OFFICER: Provides direct support to the Chief Operations Officer
CAO ExecutIve Officer
Richard Castro
D.G Executive Officer
Dervin Freytez
COO Executive Officer
Gabe Marchena
HEAD MANAGER
Jose Mujica
HEAD MANAGER
angel alvarez
mICHIGAN MANAGER
cESAR RODRIGUEZ
christtian wilson
DIEGO RAUSEO
Processing AdminS
This team provides specialized compliance and quality control across all transaction phases: Pre-Offer, Under Contract, and Closing.
They act as the Squads Concierge, ensuring all offer and contract documents are legally compliant from the start. Key responsibilities include: performing meticulous double-checks on executed documents; managing internal transaction flow by drafting client communications and creating Calendar Invites for milestones; conducting initial registration and validation in internal systems (like SISU); and actively monitoring and tracking all deadlines. Finally, they execute the necessary ALTA review and final system validations to guarantee a smooth and accurate closing process
Compliance Department
This team manages the full lifecycle of real estate transactions, specializing in compliance, documentation, and coordination to ensure smooth closings.
Their core responsibilities include: providing Concierge support during the offer stage; performing crucial document double-checks when a file goes Under Contract; managing SkySlope file creation and updates; intensively tracking and securing all missing compliance documents; and drafting the Commission Intake Forms. They also process final LPT Conditions and DAs (Disbursement Authorizations), perform ALTA verification before closing, and provide essential agent support on platform and compliance questions.
DEPARTMENT HEAD
Paul Rodríguez
Dickson Rodríguez
Miguel Colmenarez
Danilo Perozo
Fabian Cordero
Team Leader
Jose Mujica
Assistant Manager
Julio Ramirez
MVT Audit Department
This team is responsible for the integrity of transaction data and comprehensive auditing, focusing on the Under Contract and Closing phases.
Their primary role is Transaction Management, which includes confirming lead source and meticulously updating transactions across Zillow and Flex Tracker. They serve as the internal Audit Authority, performing ALTA verification at closing and continuously monitoring trackers to ensure 100% data accuracy. The team proactively handles discrepancies flagged by Zillow, sends Slack reminders for critical deadlines, and conducts regular Phone Rotation Audits.
Social Media / Marketing Team
This team is responsible for all branding, marketing, and content systems to ensure high visibility and a professional presence for agents. They manage and automate internal systems (Notion, CRM), execute strategic marketing campaigns via platforms like Meta Business Suite, and track performance using analytics. Core functions also include designing custom materials (business cards, brochures), producing multimedia content, managing social media, and developing recruitment and training materials. Ultimately, they provide essential creative, technical, and strategic support to agents while managing the brand's online reputation.
TEAM LEADER
MICKAEL APONTE
DAVID MOGOLLON
ISAAC sira
KAREN MORALES
Fabian SILVA
eddylin aguero
jesus reinoso
TEAM LEADER
MICKAEL APONTE
Maria J. daza
Ramses melendez
AI TEAM
This team focuses on leveraging technology and artificial intelligence to build efficient systems and drive strategic growth, ensuring seamless operations and advanced agent support.
They are the builders and maintainers of our internal systems, creating and optimizing databases and tools like Notion, CRM, and Zapier to automate workflows, organize tasks, and provide comprehensive support to the entire organization. A key function is developing cutting-edge AI Tools and Processes, specifically building AI-based content and
Education Team
This team ensures that new agents are set up for success by guiding them through every step of the comprehensive onboarding process. They manage initial contact through full system integration, handling all essential credential setup, including email, CRM, Zoom Phone, and other internal platform access. A key function is providing real-time support and troubleshooting to resolve any access or configuration issues. Ultimately, they ensure new agents can smoothly navigate all of MV
TEAM LEADER
Andre Botello
William Hernandez
Adrianne Villarubia
TEAM LEADER
Eva Ollarves
David Tovar
Ernesto Torres
Juan Velázquez
Listing Relationship
Edwards Fernandez
Listing Relationship
Ariana Rengel
MARIANGEL IAFRATE
Listing Team / Listing relationship manager team
This team expertly manages the listing process from start to finish, ensuring properties are accurately and attractively prepared for the market. They handle all paperwork coordination and data-backed CMA creation (from RealComp MLS) to support optimal pricing. Core responsibilities include designing custom Highnote presentations, coordinating photography and multimedia, meticulously inputting listings into the MLS, and setting up showing preferences via ShowingTime. The team provides essential agent support, manages listing status updates, and maintains internal trackers for the seamless and efficient launch of every property.
LEAD MANAGER, QA, ISA TEAM
This team plays a critical role in monitoring, verifying, and organizing all incoming leads across multiple platforms, ensuring agents receive timely, high-quality follow-up opportunities. Their core tasks include active Zillow inbox management, comprehensive lead scrubbing and accurate assignment via platforms like FUB, and meticulous data verification to prevent duplication and ensure consistency. They also manage seller lead data, conduct call audits for quality, perform MLS searches, and monitor agent accountability, ultimately keeping the sales pipeline actionable and guaranteeing that no crucial inquiry or lead detail is overlooked.
TEAM LEADER
Greg Dausen
Shiela Marie
Rem Rabelas
Kim Lazarte
Jessica Serrano
TEAM LEADER
Eric Dizon
May Ibarra
RECRUITMENT TEAM
This team is responsible for identifying, screening, and engaging top-tier admin talent, ensuring a seamless flow from lead generation to candidate readiness. They actively source candidates via major job boards and conduct thorough screening, interviews, and background checks. A key focus is on verifying qualifications and cultural fit with company values. They manage candidate data across FUB and Courted, execute strategic SMS/email outreach, and design Highnote presentations that showcase MVT's unique value, guaranteeing a clear, actionable path for recruiting high-quality team memb
Admin Training Team
The Training Team is dedicated to ensuring every new squad member is thoroughly prepared for their role. They implement a systematic, step-by-step training process that equips administrative staff with the necessary tools and confidence to execute their responsibilities successfully. This model promotes a gradual increase in accountability, supported by continuous feedback, which not only builds immediate competency but also facilitates the identification of areas for development, ultimately establishing the foundation for each member's long-term success within the team.
Luis Valenzuela
Gabriel Eman
Edwards Fernandez
Rem Rabelas
Jesus Galindez
Special ISA Team
Special ISA is a special group of hardworking, passionate, and reliable professionals who serve as the backup when it comes to taking calls and making sure no opportunity slips through the cracks.They help turn every conversation into a connection and every lead into a relationship. They’re the quiet force behind the scenes, keeping everything running smoothly and ensuring every client feels valued and heard
EXECUTIVE OFFICERS
CAO EXECUTIVE OFFICER: Provides direct support to the Chief Admin Officer
D.G EXECUTIVE OFFICER: Provides direct support to the Director of Growth
COO EXECUTIVE OFFICER: Provides direct support to the Chief Operations Officer
CAO ExecutIve Officer
Richard Castro
D.G Executive Officer
Dervin Freytez
COO Executive Officer
Gabe Marchena
Processing AdminS
This team provides specialized compliance and quality control across all transaction phases: Pre-Offer, Under Contract, and Closing.
They act as the Squads Concierge, ensuring all offer and contract documents are legally compliant from the start. Key responsibilities include: performing meticulous double-checks on executed documents; managing internal transaction flow by drafting client communications and creating Calendar Invites for milestones; conducting initial registration and validation in internal systems (like SISU); and actively monitoring and tracking all deadlines. Finally, they execute the necessary ALTA review and final system validations to guarantee a smooth and accurate closing process
HEAD MANAGER
Jose Mujica
HEAD MANAGER
angel alvarez
mICHIGAN MANAGER
cESAR RODRIGUEZ
christtian wilson
DIEGO RAUSEO
Compliance Department
This team manages the full lifecycle of real estate transactions, specializing in compliance, documentation, and coordination to ensure smooth closings.
Their core responsibilities include: providing Concierge support during the offer stage; performing crucial document double-checks when a file goes Under Contract; managing SkySlope file creation and updates; intensively tracking and securing all missing compliance documents; and drafting the Commission Intake Forms. They also process final LPT Conditions and DAs (Disbursement Authorizations), perform ALTA verification before closing, and provide essential agent support on platform and compliance questions.
DEPARTMENT HEAD
Paul Rodríguez
Dickson Rodríguez
Miguel Colmenarez
Danilo Perozo
Fabian Cordero
MVT Audit Department
This team is responsible for the integrity of transaction data and comprehensive auditing, focusing on the Under Contract and Closing phases.
Their primary role is Transaction Management, which includes confirming lead source and meticulously updating transactions across Zillow and Flex Tracker. They serve as the internal Audit Authority, performing ALTA verification at closing and continuously monitoring trackers to ensure 100% data accuracy. The team proactively handles discrepancies flagged by Zillow, sends Slack reminders for critical deadlines, and conducts regular Phone Rotation Audits.
Team Leader
Jose Mujica
Assistant Manager
Julio Ramirez
Social Media / Marketing Team
This team is responsible for all branding, marketing, and content systems to ensure high visibility and a professional presence for agents. They manage and automate internal systems (Notion, CRM), execute strategic marketing campaigns via platforms like Meta Business Suite, and track performance using analytics. Core functions also include designing custom materials (business cards, brochures), producing multimedia content, managing social media, and developing recruitment and training materials. Ultimately, they provide essential creative, technical, and strategic support to agents while managing the brand's online reputation.
TEAM LEADER
MICKAEL APONTE
DAVID MOGOLLON
ISAAC sira
KAREN MORALES
Fabian SILVA
eddylin aguero
jesus reinoso
AI TEAM
This team focuses on leveraging technology and artificial intelligence to build efficient systems and drive strategic growth, ensuring seamless operations and advanced agent support.
They are the builders and maintainers of our internal systems, creating and optimizing databases and tools like Notion, CRM, and Zapier to automate workflows, organize tasks, and provide comprehensive support to the entire organization. A key function is developing cutting-edge AI Tools and Processes, specifically building AI-based content and
TEAM LEADER
MICKAEL APONTE
Maria J. daza
Ramses melendez
Education Team
This team ensures that new agents are set up for success by guiding them through every step of the comprehensive onboarding process. They manage initial contact through full system integration, handling all essential credential setup, including email, CRM, Zoom Phone, and other internal platform access. A key function is providing real-time support and troubleshooting to resolve any access or configuration issues. Ultimately, they ensure new agents can smoothly navigate all of MV
TEAM LEADER
Andre Botello
William Hernandez
Adrianne Villarubia
Listing Team / Listing relationship manager team
This team expertly manages the listing process from start to finish, ensuring properties are accurately and attractively prepared for the market. They handle all paperwork coordination and data-backed CMA creation (from RealComp MLS) to support optimal pricing. Core responsibilities include designing custom Highnote presentations, coordinating photography and multimedia, meticulously inputting listings into the MLS, and setting up showing preferences via ShowingTime. The team provides essential agent support, manages listing status updates, and maintains internal trackers for the seamless and efficient launch of every property.
TEAM LEADER
Eva Ollarves
David Tovar
Ernesto Torres
Juan Velázquez
Listing Relationship
Edwards Fernandez
Listing Relationship
Ariana Rengel
MARIANGEL IAFRATE
LEAD MANAGER, QA, ISA TEAM
This team plays a critical role in monitoring, verifying, and organizing all incoming leads across multiple platforms, ensuring agents receive timely, high-quality follow-up opportunities. Their core tasks include active Zillow inbox management, comprehensive lead scrubbing and accurate assignment via platforms like FUB, and meticulous data verification to prevent duplication and ensure consistency. They also manage seller lead data, conduct call audits for quality, perform MLS searches, and monitor agent accountability, ultimately keeping the sales pipeline actionable and guaranteeing that no crucial inquiry or lead detail is overlooked.
TEAM LEADER
Greg Dausen
Shiela Marie
Rem Rabelas
Kim Lazarte
Jessica Serrano
RECRUITMENT TEAM
This team is responsible for identifying, screening, and engaging top-tier admin talent, ensuring a seamless flow from lead generation to candidate readiness. They actively source candidates via major job boards and conduct thorough screening, interviews, and background checks. A key focus is on verifying qualifications and cultural fit with company values. They manage candidate data across FUB and Courted, execute strategic SMS/email outreach, and design Highnote presentations that showcase MVT's unique value, guaranteeing a clear, actionable path for recruiting high-quality team memb
TEAM LEADER
Eric Dizon
May Ibarra
Admin Training Team
The Training Team is dedicated to ensuring every new squad member is thoroughly prepared for their role. They implement a systematic, step-by-step training process that equips administrative staff with the necessary tools and confidence to execute their responsibilities successfully. This model promotes a gradual increase in accountability, supported by continuous feedback, which not only builds immediate competency but also facilitates the identification of areas for development, ultimately establishing the foundation for each member's long-term success within the team.
Luis Valenzuela
Gabriel Eman
Special ISA Team
Special ISA is a special group of hardworking, passionate, and reliable professionals who serve as the backup when it comes to taking calls and making sure no opportunity slips through the cracks. They help turn every conversation into a connection and every lead into a relationship. They’re the quiet force behind the scenes, keeping everything running smoothly and ensuring every client feels valued and heard
Edwards Fernandez
REM RABELAS
Jesus Galindez
TEAM LEADER
Mickael Aponte
Maria Daza
Ramsés Meléndez
David Mogollon
Isaac Sira
Karen Morales
Fabian Silva
Eddylin Aguero
Jesus reinoso
TEAM LEADER
Mickael Aponte
AI TEAM
maria daza
AI TEAM
ramses melendez
David Mogollon
Isaac Sira
Karen Morales
Fabian Silva
Eddylin Aguero
Jesus reinoso
MEET OUR Amazing SQUADS admins
This dedicated teams provides comprehensive administrative and transactional support to agents, ensuring the seamless and timely execution of all daily operations. Their core responsibilities include managing new offers and counter offers, processing documents via platforms like Dotloop, and meticulously updating transaction status across key databases such as Zillow and Sisu. They also offer essential tech support and lead tracking in FUB, coordinate communication with clients and third parties, and handle administrative details like CMA creation and MLS assistance to ensure every real estate deal progresses smoothly from negotiation to closing.
squad alpha - west palm beach area
SQUAD LEADER
Rafael Camacho
Paola Escobar
Jhomar Teña
Manuel Guevarra
Francisco Soteldo
squad BRAVO - west palm beach area
SQUAD LEADER
Kristian Colmenarez
Julio Escalona
Anna Castro
Gabriela Eman
SQUAD LEADER
Kristian Colmenarez
Julio Escalona
Anna Castro
Gabriela Eman
squad Charlie - SPRING HILL area
SQUAD LEADER
Alejandro Castro
Carlos Loor
Adrian Apostol
SQUAD LEADER
Alejandro Castro
Carlos Loor
Adrian Apostol
squad delta - Miami area
SQUAD LEADER
Brian Diaz
Ryan Neil
Oriel Tobo
Osniel Tobo
squad ECHO - ST. pETE area
SQUAD LEADER
Luis Valenzuela
Gabriel Eman
Daniela Munoz
Leonel Hernandez
Leonard Quillao
Brando Buenano
Daniel Suarez
SQUAD LEADER
Luis Valenzuela
Gabriel Eman
Daniela Munoz
Leonel Hernandez
Leonard Quillao
Brando Buenano
Daniel Suarez
squad FOXTROT - orlando and palm bay Areas
SQUAD LEADER
Victor Alejos
Salome Vielma
Viviana Vasquez
Fabio Lugo
squad GOLF - sarasota and Ft. Myers Areas
SQUAD LEADER
Garrie Ortega
Gracia Centeno
Lexi
Marie Quillao
SQUAD LEADER
Garrie Ortega
Gracia Centeno
LEXI
Marie Quillao
squad hotel - The villages AREA
SQUAD LEADER
Mauricio Gutierrez
Sarai Ojeda
Cricelle Pepito
SQUAD LEADER
Mauricio Gutierrez
Sarai Ojeda
Cricelle Pepito
squad Apollo - apollo beach area
SQUAD LEADER
Ryan Neil
Leonard Quillao
squad michigan
SQUAD LEADER
Daniel Tatis
Carmela Paraiso
Eirasmy Peña
SQUAD LEADER
Daniel Tatis
Carmela Paraiso